Just a quick warning post if you are thinking about using them to register domains – don’t!
We had a domain with them, they emailed us to renew it which we done with Paypal. They are refusing to answer emails, and if you click the support tab on their site all it says is
Great Success
Apache is working on your cPanel and WHM™ Server
So there is absolutely no way to contact them, my domain is going to go through the expiry process then be caught by someone else because it has pagerank and lots of links…
Avoid Dotstrar.com as they will effectively steal your site and domain.
{ 2 comments… read them below or add one }
I tried using dotstrar to xfer a coupla domains and didn’t receive an acknowledgement of my paypal payment.
I should’ve taken heed at the first warning: When registering at the site, they recommended choosing a strong password, and then proceeded to email it to me in plain text! Yikes! They shouldn’t even know the password (one-way encryption).
Then they don’t answer emails, the support page is still non-functional, and their phone number is never answered nor are messages returned. Plus, it’s a Google Voice number and they haven’t even changed the default greeting.
I logged into paypal and the payment had not been collected by dotstrar so I canceled it and paypal returned the money. I relocked my domains. Whew!
I never really seen the first process as I bought the domain in the aftermarket, and had to create a Dotstrar account to have it pushed to. Should have obviously transferred it out immediately, but didn’t.
I think the domain was bought for $50 or so. Then 9 months later when I lost it, I would have put the value at maybe $1k. So not ideal!